Learn about each feature in Haystack iS
The Haystack iS audit strategy uses Machine Learning and Artificial Intelligence to learn your health systems patterns, therefore removing false positives. This effectively eliminates the need for manual reports and preliminary audit steps that are present in some other systems.
Because of the advanced artificial intelligence, privacy experts can focus on truly suspicious behavior, reducing the time required for investigations. The Manager’s Portal automates documentation of investigations between the Privacy Auditor and the department managers, keeping all documentation within Haystack iS.
Haystack iS leverages a simple, intuitive User Interface that provides at-a-glance management of alerts to possible violations by summarizing suspicious findings into an Executive Dashboard. Privacy Officers can easily manage all aspects of patient privacy monitoring, including OCR-compliant documentation.
Streamline detection, investigation and reporting with your own Advanced Virtual Assistant – AVA. Built into Haystack iS, AVA removes the back and forth between EHR users and your Privacy Officer by automating the entire process. When a user engages in possible suspicious activity, AVA follows up with a questionnaire to gain deeper insight, and reports the incident to your privacy team.
Haystack Solutions prompts the employee, and it is smart enough to go in and see from our HR software who the supervisor is. The system prompts the supervisor and asks whether the access was appropriate. The system logs the query and then tells me that something has occurred, and these are the results. Without the product, I would have to hire somebody to go and look up a person's supervisor and then ask them questions, and things would not be in real time. Haystack Solutions is very timely and very efficient.
By using the solution, we have seen a significant cultural change in our organization. We have seen awareness in our organization, and we have seen people being mindful of the privacy of our patients.
iatricSystems has great customer service. Whenever I speak to anyone at the company, they go above and beyond to make sure that they follow up with me and follow up with tech support.
There have been several times when the product has populated with inappropriate access, especially on its event list. We are able to quickly identify possible inappropriate accesses and resolve that before it gets any further though. When it comes to the product's outcomes, the system has been very beneficial to us as an organization by helping us stay HIPAA compliant.
"We are enjoying the upgrades from the old version of Iatric we were using to Haystack - they have been helpful and offer our entity a variety of resources now."
“I believe you have an excellent product that is easy to use and provides value at a truly reasonable price. Your software, when combined with an organization’s HIPAA policies and procedures, can provide a robust HIPAA auditing and monitoring program that exceeds OCR expectations.”
“Before Haystack, the audit I could run via IT was cumbersome and required lots of investigation. Now, I have instant identification of suspected anomalous activity.”
“I do not have to access Epic as much as with our previous solution. Haystack is intuitive to use. I love the watch list. Love having the encounter information.”
anomalous activity with advanced Artificial Intelligence.
incidents seamlessly by routing to managers for review.
breaches easily with OCR-compliant documentation.
with AVA - to question and report on possible suspicious activity.
with the OCR and other regulatory bodies.
false positives to improve staff efficiency.
Haystack iS is ONC HIT 2015 Edition certified. View the Haystack Product Certification. ONC CERTIFIED HIT® is a registered trademark of HHS.